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FREE eBOOK
The Digital MVNO, AI, IoT and More
Practical lessons from Lebara, Arthur D. Little, 1GLOBAL and 1oT on AI, digital-first strategy, MNO partnerships and IoT eSIM. Download free.
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For two decades, ARPU has been falling in real terms. Connectivity quality has reached parity across Europe, and price competition has taken over. The operators that survive this commoditisation will be the ones that transform connectivity into something more — a seamless ecosystem, or a powerful expression of customer identity.
'Technology Shift: MVNOs enter the AI age' is the second of two eBooks distilling MVNO Nation Live 2025, and it shows exactly how leading MVNOs are navigating this shift. You'll get the AI playbook behind Lebara's 27% reduction in human-handled support calls, the honest truth about MVNO–MNO wholesale negotiations, and the inside story of the IoT eSIM and SGP.32.
This eBook is designed for: MVNO founders and C-level executives; Product, strategy and innovation leaders; Wholesale and partnership managers; MVNE / MVNA and MNO partners; IoT and connectivity specialists; Investors and advisors to the MVNO market
What you'll learn
AI in practice
How leading MVNOs are deploying AI, where humans still matter, and Lebara's five principles with the numbers behind them.
Beyond connectivity
Why connectivity quality is no longer a differentiator, and what to build instead.
Host MNO relationships
Building a win-win with your host MNO, and avoiding the wholesale traps.
IoT, unlocked
Why the IoT eSIM and SGP.32 are finally unlocking the IoT opportunity.
Digital-first CX
How digital-first operators are setting the benchmark for customer experience and agility.
Standing out
How to differentiate: from bundling to identity, especially when price competition is everywhere.
Voices inside
This eBook draws on sessions featuring experts including:
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Brian Latchford
CEO & Founder
Atomic Mobile
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Guy Klein
Product Marketing Manager, SaaS Platforms
Amdocs
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Rolf Paulsen
CEO
Saga Mobil
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Daniel Guzmics
Senior Manager
Arthur D. Little
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Chris Miles
Head of Conversational AI Products
Lebara
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Gary Koeb
CEO
Axiomera Partners
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Chris Schaffer
SVP Business Development
MVNO Connect
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Yousef Al Qatami
CCO
1GLOBAL
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Rafael Escobar Gómez
Global Business Development Director
Alai Secure
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Laerte Magalhães
CEO
iuh! Digital
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Märt Kroodo
Founder & CEO
1oT
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