Devices
Install, activation and ongoing connectivity must work consistently across every handset, module and form factor your customers actually carry.
ON DEMAND · WEBINAR RECORDING · MVNO NATION x SEGRON
HIDDEN CHALLENGE
OF ESIM
From activation to reliable connectivity: what
every global eSIM provider needs to get right.
Global eSIM adoption is accelerating — but delivering a seamless customer experience is far more complex than a successful activation. As providers expand across operators, devices and markets, keeping connectivity reliable at scale is the hard part. This is the session that gets into it.
Join MVNO Nation and SEGRON for a practical on-demand discussion on the hidden challenges of eSIM — and how MVNOs and MNOs can get this right.
90
MINUTES
7
SPEAKERS
4
SEGMENTS
FREE
WEBINAR RECORDING
WHY WATCH ON DEMAND
ACTIVATION IS EASY.
RELIABILITY IS THE JOB.
Activating an eSIM takes seconds. Keeping it connected reliably, at scale, across every device, operator and market, is where most providers lose visibility and customers.Networks
Every operator and partner environment behaves differently. Every integration you add multiplies the edge cases your standard monitoring will not catch.
Markets
Each new country compounds the problem — new rules, new devices, new failure points, and a different picture of what customers will accept.
The session is built around the four stages of that problem: the failure modes your tools miss, a real operator case study, an expert panel, and open Q&A. You will leave with a benchmark, not a brochure.
THE AGENDA
90 MINUTES.
FOUR SEGMENTS.
During the webinar we enjoyed three working sessions and an open Q&A - see below timestamps so you can jump to the most relevant section:13:00 - 13:15 | Technology presentation
eSIM perfection across every device, network and partner environment — ensuring that installation, activation and ongoing connectivity work reliably.
13:15 - 13:45 | Real-world case study
How the world's leading eSIM providers evolve their validation strategy through real-device service verification and close technical collaboration — the challenges encountered, lessons learned, and the practical approaches that keep eSIM reliable from activation through real-world customer experience.
13:45 - 14:15 | Expert panel: Maximising eSIM as an MVNO or MNO
A practical look at the complexity behind eSIM delivery — real-device service verification and the challenge of maintaining reliable service across different devices, operators and markets.
14:15–14:30 | Audience Q&A and closing remarks
The audience brought questions about their own deployment and activation challenges.
WHO YOU'LL HEAR FROM
THE SEVEN PEOPLE
ON THE LINE-UP
Technology, operations and commercial perspectives from the teams that run eSIM at scale.
Stephen Ornadel
Business Development Consultant
SEGRON
%20Huang.png "Helen (Yuanyuan) Huang")
Yuanyuan (Helen) Huang
Manager of Global Telecom Sourcing
REDTEA MOBILE
Vincent Wang
Head of Procurement
REDTEA MOBILE
Xiaodong Guo
CMO / VP
REDTEA MOBILE
Jason Olivieri
Senior Manager, Product & Strategy, Global Roaming and New Revenue Generation
VERIZON CONSUMER GROUP
Michael Nelson
Head of Roaming Products
TELENOR LINX
Matas Čenys
Head of Product
SAILY
FREE ON DEMAND WEBINAR · 90 MINUTES